This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Disqus comments will not open in firefox version 55.

  • 1 antwoord
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur Josh Ross

HarveyHotshoes
HarveyHotshoes
more options

Disqus comments can no longer be loaded in FF 55. A box indicating the number of comments appears, as normal. Clicking on starts the rotary progress gif, as normal. Shortly thereafter, the gif disappears leaving the comment area totally blank.

Disqus worked fine in all FF versions prior to 55.

Disqus works normally in the Google browser.

I don't want to switch to the Google browser, but this problem may force me to make the change.

HELP!!!!

Disqus comments can no longer be loaded in FF 55. A box indicating the number of comments appears, as normal. Clicking on starts the rotary progress gif, as normal. Shortly thereafter, the gif disappears leaving the comment area totally blank. Disqus worked fine in all FF versions prior to 55. Disqus works normally in the Google browser. I don't want to switch to the Google browser, but this problem may force me to make the change. HELP!!!!

All Replies (1)

Josh Ross
Josh Ross
more options

Do you have any plugins or most importantly adblock that can be interfering with web pages? Have you tried reinstalling the browser?