This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox slow and laggy on windows 10 currently unusable.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 41 views
  • Laaste antwoord deur cassmc

cassmc
cassmc
more options

Trying to use firefox with windows 10 it's my fav browser but is currently doing my head in. It is super slow and laggy, even to bring up the menu, tabs and pages are really slow. It is the 62bit version, I've unchecked the performance and the content process limit is set to 2 I've also tried it at 3 and 4. I've also checked the 'Prevent accessibility services from accessing your browser' box. ive uninstalled and reinstalled a number of times and ive also started in safe mode and reset firefox but i can't get it to work. I don't want to move to chrome but if this doesn't start working soon I'll have no choice because currently its unusable.

any help is greatly appreciated.

cass

additional info https://pastebin.mozilla.org/9086530

Trying to use firefox with windows 10 it's my fav browser but is currently doing my head in. It is super slow and laggy, even to bring up the menu, tabs and pages are really slow. It is the 62bit version, I've unchecked the performance and the content process limit is set to 2 I've also tried it at 3 and 4. I've also checked the 'Prevent accessibility services from accessing your browser' box. ive uninstalled and reinstalled a number of times and ive also started in safe mode and reset firefox but i can't get it to work. I don't want to move to chrome but if this doesn't start working soon I'll have no choice because currently its unusable. any help is greatly appreciated. cass additional info https://pastebin.mozilla.org/9086530

Gekose oplossing

Hi, please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.1 with a Full Version Installer

If still a issue, please create a new Profile to test :

Please let us know if this solved your issue or if need further assistance.

Lees dié antwoord in konteks 👍 0

All Replies (2)

Shadow110
Shadow110
more options

Gekose oplossing

Hi, please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.1 with a Full Version Installer

If still a issue, please create a new Profile to test :

Please let us know if this solved your issue or if need further assistance.

cassmc
cassmc Vraag-eienaar
more options

Thanks this seems to be working better now. :-)