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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Following page pops up every time I try to download. It has never happened before. Is this a virus?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur McCoy

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Why is Fire fox asking me to run an install.bat file? Please see screen dump image below.

Why is Fire fox asking me to run an install.bat file? Please see screen dump image below.
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All Replies (2)

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I think that is from the Free Download Manager extension https://www.freedownloadmanager.org/ Check with their support.

I was having problems with it and ended up downgrading.

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This question was also posted here (and got a reply) :

https://support.mozilla.org/en-US/questions/1257841

Removing this add-on sounds like a good idea :

https://addons.mozilla.org/en-US/firefox/addon/download-with-flashget/

Gewysig op deur McCoy