We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can I retrieve deleted passwords

  • 3 antwoorde
  • 1 het hierdie probleem
  • 26 views
  • Laaste antwoord deur cor-el

more options

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

All Replies (3)

more options

xdsaza said

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized

If you were synced at the time, then the passwords were deleted from the sync as well.

If you can't get them back, you will need to use the 'Forget Password' link on all websites. This will send a temporary password to the e-mail listed on that site.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

Firefox 80+ has a logins-backup.json file in the profile folder that can be used in case of issues with logins.json or to undo an accidental delete of a login, so you can check if you can find this file in the profile folder or in a backup.