This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

word press

  • 2 antwoorde
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur cor-el

more options

Hi Community,

My WordPress site is having problems with Firefox. When I updated WP to 5.7 version, the page of my website starts to stop loading, they become white pages. The website works perfectly in Chrome and Safari.

Any ideas?

Thanks for the support! Cheers,

Roberto

Hi Community, My WordPress site is having problems with Firefox. When I updated WP to 5.7 version, the page of my website starts to stop loading, they become white pages. The website works perfectly in Chrome and Safari. Any ideas? Thanks for the support! Cheers, Roberto

All Replies (2)

more options

hello rober,

your issue may be attributed to cookies.

so my suggestion is to access the FireFox options and find "manage" cookies.

then once there, delete all those that are dedicated to wordpress.

afterwards, the website will create new ones on your machine.

more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?


You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.