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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost folders

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Today while trying to fix a login problem I had to remove an email account to update a password and when I logged back in several folders I had saved e-mails to were gone. Is there a way to recover them?

Today while trying to fix a login problem I had to remove an email account to update a password and when I logged back in several folders I had saved e-mails to were gone. Is there a way to recover them?

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Why would you remove an account to change the password? that would normally be done in the password manager (search Password in options)

Were these folders hanging off the account you deleted in the folder pane? Perhaps this http://kb.mozillazine.org/Recovering_deleted_mail_accounts