This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

email list stopped working

  • 2 antwoorde
  • 0 hierdie probleem
  • 24 views
  • Laaste antwoord deur Pete Pappas

Pete Pappas
Pete Pappas
more options

I have a client that sends a weekly newsletter using a list called news, it work for a long time. now he gets a error news <> is not a valid email address because it is not of the form user@host. You must correct it before sending the email.

It works on my setup, using my email, same version of TB, different domain name but the same server. I tried rename the list to a email address news@domain.com it acts like it sends, but no one gets the email. reninstall TB on his rig, same outcome. haven't had any luck searching for an answer.

I have a client that sends a weekly newsletter using a list called news, it work for a long time. now he gets a error news <> is not a valid email address because it is not of the form user@host. You must correct it before sending the email. It works on my setup, using my email, same version of TB, different domain name but the same server. I tried rename the list to a email address news@domain.com it acts like it sends, but no one gets the email. reninstall TB on his rig, same outcome. haven't had any luck searching for an answer.

Gekose oplossing

Thanks for the reply, I found that post earlier and nothing in it helped, I had also tried safe mode with no luck. there were mo addons and I had reset the defaults. I found it odd that it also would not auto complete when typing in any addresses or lists. 

So I UN-installed Thunderbird, renamed the profile folder and reinstalled.  Everything works as it should now.

Thanks for your time!

Lees dié antwoord in konteks 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There's a long list of remedies: https://support.mozilla.org/en-US/questions/1284138

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

Pete Pappas
Pete Pappas Vraag-eienaar
more options

Gekose oplossing

Thanks for the reply, I found that post earlier and nothing in it helped, I had also tried safe mode with no luck. there were mo addons and I had reset the defaults. I found it odd that it also would not auto complete when typing in any addresses or lists. 

So I UN-installed Thunderbird, renamed the profile folder and reinstalled.  Everything works as it should now.

Thanks for your time!