This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

internet connection complete failure

  • Geen antwoorde nie
  • 0 hierdie probleem
more options

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, that failed citing a DNS error.

Not knowing what to do I found a really old version of Firefox and installed that.

Things are coming back to life but I need to install v129.00 because that worked.

I had to use another computer (laptop win11) for access.

Need help so I can cancel the order for the new desktop.

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, that failed citing a DNS error. Not knowing what to do I found a really old version of Firefox and installed that. Things are coming back to life but I need to install v129.00 because that worked. I had to use another computer (laptop win11) for access. Need help so I can cancel the order for the new desktop.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.