This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sysmbols

minutes2go
minutes2go
more options

Hi, good afternoon  :-) this is something that comes and goes, but it bugs me as I don't understand it. There is sometimes a symbol that resembles a letter or paper with a notch and other times your logo, as it is meant to be. I am asking because...virus?  :-(

Hi, good afternoon :-) this is something that comes and goes, but it bugs me as I don't understand it. There is ''sometimes'' a symbol that resembles a letter or paper with a notch and other times your logo, as it is meant to be. I am asking because...virus? :-(
Aangehegde skermkiekies

All Replies (1)

markwarner22
markwarner22
more options

That to me looks like Firefox icon is corrupted or the .exe file is corrupt and might need to uninstall and reinstall to restore the icons. But if you do this make sure to backup all your bookmark/data files before doing this process as there risk you will loose those data.

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/products/firefox/backup-recovery-and-sync/backup-data

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.