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Text content of an incoming email not visible

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I received an autoreplied email from my colleague. I can see the sender/subject but when I double click (open) the email, as if there were no text inside. Then I open the same email in Outlook, there is a text content. My other emails in Thunderbird are working as normal (HTML format is visible). It just happened today and only just that one email.

Window 10 Pro... Ver: 10.0.19045 Thunderbird: 128.3.3esr (64-bit) Just updated and re-checked.

Thanks.

I received an autoreplied email from my colleague. I can see the sender/subject but when I double click (open) the email, as if there were no text inside. Then I open the same email in Outlook, there is a text content. My other emails in Thunderbird are working as normal (HTML format is visible). It just happened today and only just that one email. Window 10 Pro... Ver: 10.0.19045 Thunderbird: 128.3.3esr (64-bit) Just updated and re-checked. Thanks.

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