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I have import the gmail(mbox)to thunderbird but cannot see the email even it appear 9 emails in the inbox

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Dear Team,

I have backup the gmail - emails and suspended the account. While wanna check whether my emails are properly back up or not i have downloaded thunderbird(KR Ver) and added "Import ExportToolsNG" and from inbox i have done right button click and imported mbox and i can see there is unread emails (9 emails) in the inbox.

however, even i click the inbox it keeps appear no message found and cannot see any details which 9 unread emails remain as same.

why this is happening? What step do i have missed? Please check and let me know;.


Thanks, inji

Dear Team, I have backup the gmail - emails and suspended the account. While wanna check whether my emails are properly back up or not i have downloaded thunderbird(KR Ver) and added "Import ExportToolsNG" and from inbox i have done right button click and imported mbox and i can see there is unread emails (9 emails) in the inbox. however, even i click the inbox it keeps appear no message found and cannot see any details which 9 unread emails remain as same. why this is happening? What step do i have missed? Please check and let me know;. Thanks, inji
Aangehegde skermkiekies

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