Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows Security and Firefox and PIN numbers

  • Geen antwoorde nie
  • 0 hierdie probleem
more options

Hi there, I had an issue just now with logging onto Audible.com.au. It brings up Amazon, so I logged in, but then it keeps bringing up the attached message and saying that Firefox requests my PIN number. I've never set one up and I've been using Mozilla and Firefox for about 15+ years now and never had this problem. The error message directs me where to go, however, when I log into the Mozilla account it says to go to Settings then Accounts then Sign-in Options.

The problem is, there is now 'accounts' under settings, let alone 'signin options'. I don't know what's going on or why, so really need some help.

Thanks. Carolyn

Hi there, I had an issue just now with logging onto Audible.com.au. It brings up Amazon, so I logged in, but then it keeps bringing up the attached message and saying that Firefox requests my PIN number. I've never set one up and I've been using Mozilla and Firefox for about 15+ years now and never had this problem. The error message directs me where to go, however, when I log into the Mozilla account it says to go to Settings then Accounts then Sign-in Options. The problem is, there is now 'accounts' under settings, let alone 'signin options'. I don't know what's going on or why, so really need some help. Thanks. Carolyn
Aangehegde skermkiekies

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.