This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Shortcut icon replaced by windows file icon after installing 3.6.12 version

  • 2 antwoorde
  • 9 hierdie probleem
  • 1 view
  • Laaste antwoord deur btri

btri
btri
more options

using W7. After installing version 3.6.12 and changing the persona i noticed that the mozilla icon on the task bar was replaced by a windows file icon.

using W7. After installing version 3.6.12 and changing the persona i noticed that the mozilla icon on the task bar was replaced by a windows file icon.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to reset the Windows icon cache.

  • Open the Task Manager (Shift+Ctrl+ESC)
  • In the Process tab, right-click on the Explorer.exe process and select End Process.
  • Open the file picker via "File > New Task (Run)" and click the Browse button.
  • Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  • Select the file IconCache.db and use Delete in the right-click context menu to delete the file.
  • After the IconCache.db has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
  • It is possible that the file IconCache.db is a hidden file and in that case you need to enable viewing hidden files. You can verify that you can see the file before doing the above mentioned steps.

See http://kb.mozillazine.org/Show_hidden_files_and_folders

btri
btri Vraag-eienaar
more options

Thanks for the reply but I SOLVED the problem with the usual simple way: I uninstalled mozilla and then reinstalled. It works fine now.