This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I turned off cookies and firefox will not let me turn them back on.

  • 2 antwoorde
  • 15 hierdie probleem
  • 1 view
  • Laaste antwoord deur FFFaris

FFFaris
FFFaris
more options

I turned off cookies in FF 3.6 and cannot turn them back on even though I read all the info about enabling cookies, deleting history and reinstalled FF. Now I have to use IE to get into my Gmail account.

I turned off cookies in FF 3.6 and cannot turn them back on even though I read all the info about enabling cookies, deleting history and reinstalled FF. Now I have to use IE to get into my Gmail account.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the cookie exceptions?

  • Tools > Options > Privacy > Cookies: "Exceptions"
FFFaris
FFFaris Vraag-eienaar
more options

Yesss, I removed the block on www.google.com which apparently was inhibiting my Gmail account from using the required cookies. Thank you for this very helpful answer! Granby in middle of nowhere, Vermont.