This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot receive emails

  • 1 antwoord
  • 3 hierdie probleem
  • 9 views
  • Laaste antwoord deur christ1

tpq777
tpq777
more options

Up until March 19th my Thunderbird set up worked perfectly ans has done for 10 months. I have 2 email accounts, one via my ISP and one Yahoo. The one via my ISP is the one with the problem. I can send emails but I cannot receive them. My ISP just back healed the problem as being a Thunderbird issue. I have not made any changes to the setup.

My port is 110 on a POP3 mail account - is that correct? The outgoing SMTP port is 587.

Any thoughts or do I just delete this account and start again.

Thanks

Up until March 19th my Thunderbird set up worked perfectly ans has done for 10 months. I have 2 email accounts, one via my ISP and one Yahoo. The one via my ISP is the one with the problem. I can send emails but I cannot receive them. My ISP just back healed the problem as being a Thunderbird issue. I have not made any changes to the setup. My port is 110 on a POP3 mail account - is that correct? The outgoing SMTP port is 587. Any thoughts or do I just delete this account and start again. Thanks

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You'll need to check with your provider about the correct server settings.

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages