Thunderbird Community Forum

I created two new email accounts (ex: info@newemail.com). I can sent from them just fine, but when I send TO them the emails are received in a separate set of folders under the name of that email address. How do I get those emails to appear in the Inbox under Local Folders instead of in the Inbox under info@newemail.com.

I've set its Copies & Folders to the same as my other email addresses where received emails do appear in the Inbox under Local Folders.

Since the last thunderbird update, my emails are NOT downloading properly. They download to my android, but they do not download to my PC what should I do 'Thank you.

Plus, I am unable to send email out from my android, but can send from my PC.

PS: my android is working with my gmail account.

Thank you for supporting lometto@usit.net

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail : erreur du serveur SMTP. Le serveur a répondu : opmta1mto23nd1 smtp.orange.fr JIaXtUaov60jW Service refuse. Veuillez essayer plus tard. Service refused, please try later. OFR105_103 83.202.233.107 [103].

Hallo, diese Fehlermeldung tritt vermehrt auf:

Die Datei mailbox:///C:/Daten/Email2024/Mail/Post/Inbox?number=25805 konnte nicht gefunden werden. Bitte überprüfen Sie die Adresse und versuchen Sie es erneut.

Welche Ursachen kommen dafür in Frage?

I would like to find out why most of my incoming mail messages on my Thunderbird accounts are significantly delayed showing. I know there are incoming messages pending because they are on our cellphones way before they show in Thunderbird. Sometimes I have to close Thunderbird and then re-open it to get the incoming messages to showup.

Hello

I'm trying to set up Outlook in Thunderbird and I'm completely lost. I think I have the following problems

1) I can access my Outlook account on the Outlook platform, but I sign in using my @ymail address So strange as it may seem, I don't have or know my outlook email address to fill in

2) When I sign in to the Outlook platform, they send me an email to my @ymail address, and when I click on it, I get into my account. So strange as it may seem again alas, I don't know my Outlook password to fill in

I'll probably have other problems, but for now I'd like to know how to solve the 2 above problems. If you're wondering, I have read up about setting up Outlook in Thunderbird, but I can't find any answers to my questions.

Thanks in advance for any help

Header of incoming T'Bird e-messages now include this:

Message ID List-Help X-Mozilla-Status X-Mozilla-Status2 Return-Path Authentication-Results (continuing on . . . yadda-yadda-yadda-yadda . . .)

Is this massive dump the result of a recent T'Bird update? I do not recall ever seeing it before; now an entire section shows up hanging down below what used to be the only header information that appeared (From: To: Reply to: Subject: Date:)

It is of no interest to me. How do I block that and have an incoming message header show only the five lines of info in parenthesis above?

Thank you. Appreciated.

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• OS Version: Microsoft Windows 10 Home, 64 bit, Build 19045, Installed 20220711223524.000000-420 • Processor: AMD A4-5300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1, CPU Count: 2 • Total Physical RAM: 8 GB • Graphics Card: Microsoft Basic Display Adapter • Hard Drives: C: 930 GB (817 GB Free); D: 931 GB (756 GB Free); S: 1862 GB (1096 GB Free); • Motherboard: ASUSTeK COMPUTER INC. A55BM-PLUS, ver Rev X.0x, s/n 140525905700081 • System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.4842) • Firefox 133.0 (32-bit) • Thunderbird 128.5.1esr (64-bit)

• WordPerfect12.0.0.602

• [Tech Support Guy System Info Utility version 1.0.0.9]

I'm running Thunderbird 128.5.1esr (64 bit) on Macos 14.5. The Window menu in Thunderbird (at the top between Tools and Help) displays a list of open messages. I believe it used to list the messages' titles in the list. Not now. Now all it lists is "Mozilla Thunderbird" for each open message. No way to distinguish which message is listed. I tried Troubleshoot Mode... with no effect.

Is there a setting that I need to change to restore what I believe is the old behavior?

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail : erreur du serveur SMTP. Le serveur a répondu : opmta1mto31nd1 smtp.orange.fr JGVTtxilZ5DmF Service refuse. Veuillez essayer plus tard. Service refused, please try later. OFR105_103 83.202.233.107 [103].

Just installed Tbird on new Windows11 computer. I keep getting a message everytime I send an e-mail out that it is copying the message to my sent folder. However, the little spinning wheel neverstops even though the message was confirmed sent to my client. How do I correct this error. FAQ's did not help. Sincerely, Gary

Hi all: The following question is from Zendesk. I am adding it here so we can have the benefit of a public discussion with our awesome Thunderbird Support Community.

tl;dr Try [[Troubleshoot Mode Thunderbird|Thunderbird Troubleshoot mode|] and see if that helps. Also try disabling all 3rd party software (e.g.anti-virus, firewalls, etc). If it is a password issue, please ask your email provider e.g. Optus or gmail to reset the password for you. Double check your Optus settings at: https://www.optus.com.au/support/answer?id=1434 and double check your gmail settings: https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

We've found over the years that troubleshooting is often difficult. It would probably speed things up if you could find somebody who's more technical in your community to help you in real life.

If the tl;dr doesn't help, please give us more troubleshooting details (without this level of detail we can't help you further):

1. Please let us know your email provider, is it gmail, optus or both?
2. Please let us know what operating system e.g. macOS Ventura, Windows 11, Ubuntu 22.04
3. Please let us know what 3rd party software like add-ons, anti-virus or firewalls you are using (and please try disabling them and see if that helps)
4. Finally, please let us know what steps you followed exactly, what you expected and what actually happened.

Text from Zendesk:

• "email address" cannot connect to Google when you said I would be able to canot recall my PASSWORD cannot send or receive mail from THUNDERBIRD all settings are CORRECT"
• "am still unable to open or send my Mozilla mail my IP is Optus my address email at optus address. Optus cannot understand WHY I cannot open Mozilla Mail the setting are correct , this has been going on for months ! What is the point of me having Mozlla mail that will not open or send? I know my password for Optus, but Mozilla keep putting the message up INCORRECT Optus fail to understand , they suggest you email me and give me the original password I gave when I commenced with Mozilla mail, because it was SO LONG AGO I cannot recall the password I joined Mozilla with."
• "I still cannot open or send from my Mozilla Mail and my server Optus have had a Technician check and it is not Optus the problem is MOZILLA I urgently need to keep in touch with family. Please forward as a matter of URGENCY a form to complete so that I can change my PASSWORD I cannot recall the PASSWORD I gave Mozilla when I opened my account years ago. Thank You,"

Hello,

I want to get away from Outlook and, therefore, downloaded Thunderbird. However, I cannot connect it to my GMX account.

When I try to add the account it finds the details but then gives me an error message that the configuration, password or username are wrong. Password and username are definitely correct, as I can use them to get into my online GMX account. Regarding the configuration / account settings they seem to be the ones I have always used, but I have tried others, which also do not work. I found a reply in Support to a similar problem by Toad Hall from the 17th July 2023. I went through all the suggestions but nothing has solved the problem.

I tried the configuration given (see below) but Thunderbird does not seem to be able to connect with them either.

• Incoming: imap.gmx.com
• port: 993
• Connection Security: SSL/TLS
• Authentication Method: Normal Password
• User Name: full email address
• Password - same one you use to access webmail account

• Outgoing: mail.gmx.com
• port: 587 (instead of 465 with SSL/TLS)
• Connection Security: STARTTLS
• Authentication Method: Normal Password
• User Name: full email address
• Password - same one you use to access webmail account

It does NOT prompt for a password. The Activity Manager is empty. The firewall shows all permissions for Thunderbird given. I have used this GMX account for years.

I have created a file with screen shots of the individual steps in setting up a new e-mail account and the error messages I am getting. I don’t know whether that would be useful, but I cannot see how to attach it.

Many thanks

Peter Mueller