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Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

I am currently dealing with important legal matters and my emails in Thunderbird, disappear after I transfer them to allocated folders. The folder indicates the total number of emails the folder contains but only show 1 or 2 out of 9 The solicitor has received what I sent but I am not able to view them again in the folders. 2 of the emails I sent were very large files of photos but the one I sent today was just short and contained only text - the same thing happened again and it disappeared. Is there any way I can make them re-appear?

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it as a Thunderbird, a tedious business and extra key strokes. How can I get the system to save an email as an email?

Thanks, Brent Haines

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

For a few days, on all our PCs, when I forward certified emails (PEC) the body of the email is empty! This only works if I forward "as attachment" otherwise the body of the email is empty without any attachment. It only happens with PEC (Certified Email) emails, while with "normal" emails everything is fine. >> In the menu bar Select Tools-Options-Composition-General option is set to Inline.

Has anything changed? Anyone have this problem? I've really tried them all!

thanks

Cannot access email.

Went to email provider website and all emails are there.

Reset password and tried to update Thunderbird. No success.

Using POP account. Can get Thunderbird to hold all information. But when it tries to login to server says it cannot. This started 2 days ago. Also email from another different account ( IMAP) is painfully slow. Thunderbird says it is fully updated. Thunderbird often goes into not responding spinning wheel.

server is mail.(server).com pop puts it at 995 port, email carrier (Spectrum) says should be SSL on but choices are only TLS/SSL or STARTTLS what to use, also should password be used.

Hi there, since the update to 128.6.0esr a few days ago, Thunderbird no longer retrieves all email accounts. In one of the accounts, if I want to download the mails, nothing at all happens.

It no longer even reports in the status bar at the bottom left that it is currently downloading mails. Another account from the same domain, however, can still be downloaded, and shows the retrieval status. As can other accounts.

Even stranger, I can send emails from this account. But I can no longer receive them, even though there are new mails available.

• Thunderbird 128.6.0esr
• MacOS 15.2 (24C101)
• IMAP account, own domain (other account from the same domain can be retrieved, but not this one)
• Bitdefender antivirus software

I haven't made any changes in the settings, and neither has my provider. I have tried the troubleshooting mode, but I still can't download my mails.

What else can I do? Can you help me?

Have other computer running W10 Tbird using POP3. New laptop W11, I had mistakenly set up Tbird as IMAP. Didn't notice it for months until I needed to clean trash on email provider server. Then noticed all my trash on the W11 Tbird disappeared. I'm messy & like trash so want to keep it on my computers. How can I change the W11 machine from IMAP to POP3 without losing anything? Another question, is there any way to combine the sent emails from the different computers?

128.6.0esr (64-bit):

Have in the past received occasional e-messages where I needed to go to a file-sharing site to open pix. That is the extent of my understanding of file-sharing, how to file-share my e-message with the .mp4 files attached, etc., etc.

PC here; Windows 10.

So how can I file-share my message with .mp4 attachments?

Thank you. Appreciated.

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is

I was also unable to receive emails for a day or two but that has now corrected itself

Have used Thunderbird for many years and would like to continue but this problem makes it impossible

I would like to donate but don't want to when this problem exists as it makes it un-useable

Any help much appreciated............Elizabeth

The messages are all still there, but nothing remains that may be selected.

My workaround is to type a period (.) in the search bar and Filter messages by: Sender. Since every sender's email address contains a period in it, I'm able to see the entirety of the inbox contents again.

Still, it's a pain in the butt!

I added Gmail account to Thunderbird on my Desktop and the number of emails is different on thunderbird and on Gmail. On Gmail there are 5666 emails in the Inbox but on Thunderbird the Inbox shows 10319. Is there a way to configure to display the emails as they are displayed on gmail? I'm moving the emails from one account to another and I don't want the client to be shocked when he sees 10319 instead of 5666. the discrepancy is too big.

I down loader Thunderbird v128.5.2esr. Got me emails importing from MS live mail. I cannot move, copy or delete messages in the subfolders in the local folder. Try (move to) and (copy to), also, try (mover folder add-on) and (mover messages add-on).

Is there a setting I am missing in the Thunderbird settings or is there something else going on?

Thunderbird supports multiple file formats to import contact lists. How do I import profile images of contact list? .vcf files are supposed to support image data, but thunderbird does not seem to detect that.

I am experiencing a symptom sometimes when I delete a message in the Thunderbord email client (in any folder), all messages disappearing from all accounts in the entire Thunderbird including Inbox, Drafts, Trash, Sent and everything else. All folders become empty. The messages are not deleted, just not showing. Using the Trash icon of Thunderbird or pressing the delete key are the same. There is no way to display the messages again except to close and re-open Thunderbird. After that, everything return to normal. This does not always happen, about 75% of time. Thunderbird version is 128.6.0esr (64-bit), Windows 11 but the same also happened on previous versions and Windows 10.

See description in Subject line. Can't download new email from POP account since 10 a.m. EST January 14 2025 Tried recreating global-messages-db.sqlite file in Profile. Process worked but no change to email status. I can open old email and can send new. HINT--TBird no longer requires my PWD to read and send! Any suggestions for how to regain access to new email? Running Tbird 128.6.0 on Dell machine with Windows 11. Email continues to show up on my iPhone and via web mail access to my provider, Astound, as rcn.net From looking at the user forum, it seems that something may have gone haywire with email downloads when T-bird was updated to 128.6--is that the problem source? If so, how to fix that?

Like the title says, I am getting some emails that move from Unified Inbox to an IMAP subfolder of account X, but remain visible in the UNIFIED Inbox.

First uploaded image shows 3 IMAP accounts as they appear in Thunderbird, second uploaded image shows how subfolders appear in IMAP account X (the third account in Thunderbird).

Mail is properly arriving in the 3rd account and shows up in both IMAP and Unified Inboxes, but only sometimes (and not with specific senders) can be moved into the 3rd account subfolder.

They are correctly removed from the IMAP Inbox but remain visible in the UNIFIED inbox and are found when I search in the UNIFIED inbox but not in the IMAP Inbox.

The messages persist in the UNIFIED Inbox through multiple restarts of Thunderbird and my PC, and some email continues to arrive in the 3rd account and cam be moved as expected, then another arrives that cannot be removed.

Strangely, if I delete the mail from the UNIFIED inbox, it is deleted both there and in the subfolder, so it appears something is making the display of the UNIFIED inbox keep a link to the new location of the email.

Bleah!

Any body see anything similar? I read several older threads about move problems, but this seems different.

Thanks!

Thunderbird BETA 135.0b1 (64-bit) Probably not very interesting but: Windows 11 Home; 23H2; OS build 22631.4751; Windows Feature Experience Pack 1000.22700.1055.0 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz 2.92 16.0 GB (15.7 GB usable) 64-bit operating system, x64-based processor

Depuis 2 jours, je ne peux plus envoyer de courriel avec ma messagerie Thunderbird. J'ai tout essayé, rien ne fonctionne !!! je me suis créé un compte Gmail et la, tout va bien. Je vais donc quitter thunderbird et par la même occasion firefox. Merci mozilla 111