If you purchased your Mozilla VPN subscription from Apple or Google Play and switched to a new phone or reinstalled the app, follow the steps in this article to restore your subscription.

1. Open Mozilla VPN.
2. Click (or tap) on Already a subscriber.
3. Enter your Mozilla account email address.
4. Click (or tap) on Get started.
5. Enter your password.
6. Click (or tap) on Sign in.
7. Wait while your account is being verified.
8. You will be taken to the payment screen.
9. Click (or tap) on Already a subscriber.

   

10. Wait for your subscription to be confirmed.
11. If an active subscription is found, you will be redirected to the data collection screen to accept or reject data collection on your device. For more information, please see our Data Privacy Policy.
12. After accepting or rejecting data collection, Mozilla VPN will be ready to use.

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• Where can I see my Mozilla VPN subscription information?

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• How do I update my payment information on Mozilla VPN?