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sync does not accept my e-mail

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه the-edmeister

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set firefox 29, checked in, made ​​a sync, and then broke my hard drive. Now I bought a new and trying to get in sync, but it does not accept my e-mail! I really thought that was used a different e-mail, but he did not prinmaet generally not one of them! password recovery is the same! what do I do? I am very upset

set firefox 29, checked in, made ​​a sync, and then broke my hard drive. Now I bought a new and trying to get in sync, but it does not accept my e-mail! I really thought that was used a different e-mail, but he did not prinmaet generally not one of them! password recovery is the same! what do I do? I am very upset

All Replies (2)

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Hi bvnglvdesh, Thank you for your question. At this time there is a new sync that came out with the latest version of Firefox.

Please make sure that the old account was not set up on the old sync. Sync your Firefox bookmarks, history, passwords and more and How do I set up Sync on my computer?

Please post back if you have more questions.

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What's the domain name for your email?

Like gmail.com. I have seen one report of a problem with .eu domains mentioned here.