This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox won't open on start screen or otherwise. How can I reset or fix otherwise if I cannot open firefox to get to the controls?

  • 3 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

running windows xp Firefox worked yesterday , I have not made any changes now it will not open at all. All of the troubleshooting requires me to be in firefox , if I cannot open how can I reset or do anything?

running windows xp Firefox worked yesterday , I have not made any changes now it will not open at all. All of the troubleshooting requires me to be in firefox , if I cannot open how can I reset or do anything?

All Replies (3)

more options

Firefox doesn't give any error message, it just stalls or never shows up?

If you haven't already, could you check the tips in this article: Firefox won't start - find solutions.

If you want to try starting Firefox in its Safe Mode, you can hold down the Shift key while double-clicking the Firefox icon. You should get a small dialog with the choices of Safe Mode and Reset. I suggest trying Safe Mode first.

more options

When trying to open firefox nothing happens, no error mess nothing. It worked fine yesterday.

I held shift key down and double clicked Firefox icon my doc, my computer opened. Nothing to do with Firefox.

Working in Chrome browser right now.

more options