This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hey, i never installed or was asked if i wanted to install mozilla labs how do i get rid of it

  • 1 (رد واحد)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه John99

more options

I am starting to become disenchanted with mozilla. between the unresponsive plugin pop up constantly popping up to something called mozilla labs being installed on my computer without even being asked. I want to know how to get rid of this mozilla labs thing

I am starting to become disenchanted with mozilla. between the unresponsive plugin pop up constantly popping up to something called mozilla labs being installed on my computer without even being asked. I want to know how to get rid of this mozilla labs thing

All Replies (1)

more options

Hi, sorry you are having problems.

Mozilla labs is a set of projects, none of which should be seen or affect you unless you go looking for and install them.
(Possible exception the Test pilot add-on, IF you opted for a previous Firefox Beta, then Test Pilot was offered. For background info see mozillalabs.com/projects/ -> Test Pilot

I suggest you try refreshing Firefox. That retains passwords, bookmarks, open tabs and plugins, but will reset some things and remove any add-ons. I suggest you Bookmark the home sites of any add-ons you may wish to re-install later.

You also need to update Firefox, you are on Fx34 the current Release is Fx35.0.1

Please post back to say how you get on and confirm what you have tried. If you still have a problem with some

unresponsive plugin pop up constantly popping up

please provide more detail about that and maybe a screenshot would help