This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla opens in a previous web page up to several days after crashing. Is this normal?

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

jardow
jardow
more options

I have noticed that Firefox, when it crashes (?) will open up into a previous web page for several days after said crash. It does not open to the home page I usually use and is loaded into Firefox. How do I correct this?

I have noticed that Firefox, when it crashes (?) will open up into a previous web page for several days after said crash. It does not open to the home page I usually use and is loaded into Firefox. How do I correct this?

All Replies (1)

FredMcD
FredMcD
more options

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.