We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cant install FireFox on Windows 7 Enterprise SP1

  • 4 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه user633449

UN
UN
more options

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too.

But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information.

I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too. But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information. I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

الحل المُختار

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/

Read this answer in context 👍 0

All Replies (4)

Shadow110
Shadow110
more options

Hi, With Windows 7 Type cmd.exe into Search and then Right Click and run as Administrator then Copy/Paste sfc /scannow ( sfc<space>/scannow ) into the Dos Command Prompt and then Enter.

Try the installer again. Not sure where you went for the installer. If was not here please try this :

Shadow110
Shadow110
more options

Reboot when finished. sfc /scannow

UN
UN صاحب السؤال
more options

Hi, Sorry for the late reply - was not in the office. Tried the sfc /scannow and reboot - made no difference - definitely downloaded from the above link.

I suspect that this is some kind of corporate security restriction - my Admin account is an audited one - not a pure Admin account - so perhaps they are still blocking Firefox. Thanks for the help anyways :)

user633449
user633449
more options

الحل المُختار

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/