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Page Not Loading in Firefox for Mac

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه OBW47

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Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

Only one page does not load, otherwise Firefox is working ok. It is for my web-based email, Mail.com. I get a banner that says 'Upgrade to Firefox Quantum,' which seems to be designed around Mail.com. I do not want this at all. I am using Firefox 82 for Mac. I've taken off the Enhanced Tracking for the mail.com site. They have written me three times with suggestions, all of which I've followed, e.g., clearing cache and cookies. Their site only loads partially. Thank you for any help you may have!

All Replies (2)

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It looks like the mail.com folks have added some special features that require you to download their version of Firefox.

[https://www.mail.com/tools/firefox/]

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Go to mail.com and search for Firefox. There's an article there that might help.