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broadband provider is closing down

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  • آخر ردّ كتبه david

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Hi my Broadband provider is closing down. I use Mozilla to view all my emails and have multiple folders with emails stored in them. Do I need to copy over all the emails to my new gmail account or will they stay filed in Mozilla? I am worried that they will all disappear

Hi my Broadband provider is closing down. I use Mozilla to view all my emails and have multiple folders with emails stored in them. Do I need to copy over all the emails to my new gmail account or will they stay filed in Mozilla? I am worried that they will all disappear

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If this is a POP account, the messages will still be there on your PC. If an IMAP account, click File>offline>download to save the messages to PC and then immediately create a Local Folder to copy them to. (you can also use the importexport addon to assist in this - or exit Thunderbird after download and use Windows File Explorer to copy from imapmail folder to Local Folders folder. )But first verify all folders are set for offline use by clicking the 'advanced' tab at synchronization&storage