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Firefox updates everytime I restart the Pc and loses all preferences and personalization.

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Hello everyone,

Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and browser preferences. It retains extensions, bookmarks and passwords, but the rest is always gone. I reinstalled, refreshed, deleted everything and everytime I try to reinstall, it happens ALL over again. Can anyone help me?

Hello everyone, Everytime I restart my PC (Win 11) Firefox updates, even when there's no updates to install. At the same time It loses all personalization on menus and browser preferences. It retains extensions, bookmarks and passwords, but the rest is always gone. I reinstalled, refreshed, deleted everything and everytime I try to reinstall, it happens ALL over again. Can anyone help me?

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