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Open Email messages in drop down not available

  • 2 (ردّان اثنان)
  • 0 have this problem
  • آخر ردّ كتبه gtrappe

gtrappe
gtrappe
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Hi, The drop down for open Email messages that is displayed horizontally across the top of the screen just contains blank boxes. The boxes used to display the related open email message when you click on it. Now the empty box just displays a blank page. Any new messages I open today, display correctly in a new box and open up correctly when I click on the box. All previous open messages before today appear to have lost their link. Is there any possibility of restoring the link to older messages? Thanks for any help you can provide!

FYI - I have not made any software or hardware changes in the past 6 months.

Hi, The drop down for open Email messages that is displayed horizontally across the top of the screen just contains blank boxes. The boxes used to display the related open email message when you click on it. Now the empty box just displays a blank page. Any new messages I open today, display correctly in a new box and open up correctly when I click on the box. All previous open messages before today appear to have lost their link. Is there any possibility of restoring the link to older messages? Thanks for any help you can provide! FYI - I have not made any software or hardware changes in the past 6 months.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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The row of boxes across the top of the screen is a row of tabs displaying open emails. I suggest you right click one of them and select close other tabs from the menu and start again

Helpful?

gtrappe
gtrappe صاحب السؤال
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Thanks Matt, Your suggestion will clear out all of the empty tabs, but I was was keeping those messages open so I could reply when I had more information, etc. Is there anyway to restore the messages to the tabs? I've never had this problem before, any idea what might have caused it? Thanks again for your help!

Helpful?

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