This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not start and I get firefox.exe Application Error with the code 0x00000000, I've tried reloading but always get the same error message!

  • 1 (رد واحد)
  • 6 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000

This happened

Every time Firefox opened

Possibly after a windows update

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000 == This happened == Every time Firefox opened == Possibly after a windows update == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

All Replies (1)

more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall