This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep downloading Firefox 8.0 onto my computer but it still shows that I am running 3.5.6 (something like that). How do I get the downloads to actually install and then run?

  • 1 (رد واحد)
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه john-pent

more options

I keep downloading Firefox updates of 8.0 but it says I am still using 3.56 (something like that). How do I actually install the Firefox updates and then run them? They are downloaded but apparently they are not running. How do I make them run?

My current version of Firefox continues to (not responding) when I try navigating and it is very frustrating. I am ready to uninstall Firefox and go back to Explorer. Help.

I keep downloading Firefox updates of 8.0 but it says I am still using 3.56 (something like that). How do I actually install the Firefox updates and then run them? They are downloaded but apparently they are not running. How do I make them run? My current version of Firefox continues to (not responding) when I try navigating and it is very frustrating. I am ready to uninstall Firefox and go back to Explorer. Help.

All Replies (1)

more options

found a fix... had this today.

I deleted FirefoxExtensionsSetup within this folder:

HD/Applications/Adobe Contribute CS5.1/SupportFiles/FireFoxExtension

Then Firefox worked.

Good luck to all... delete at your own risk.