This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't want to syncronize. I would only like to download NEW emails to my account.

more options

I'm kind of lost with Thunderbird. I used to use it a long time ago and now I've set it up for my mom who has a hotmail account.

Unfortunately it keeps re-downloading all messages over and over again. I just need it to download the inbox NEW messages, that's it. NO constant re-downloading.

She doesn't want the emails to be deleted from the server (because if anything crashes she's got them there), just to download the NEW messages, not spend endless hours re-synching everything and re-downloading.

I basically looked for a "don't syncronize" option but cannot find it.

Can this be done in TB?

Thank you.

I'm kind of lost with Thunderbird. I used to use it a long time ago and now I've set it up for my mom who has a hotmail account. Unfortunately it keeps re-downloading all messages over and over again. I just need it to download the inbox NEW messages, that's it. NO constant re-downloading. She doesn't want the emails to be deleted from the server (because if anything crashes she's got them there), just to download the NEW messages, not spend endless hours re-synching everything and re-downloading. I basically looked for a "don't syncronize" option but cannot find it. Can this be done in TB? Thank you.

Modified by mobysmokem

All Replies (1)

more options

Sync is associated with IMAP email. It is an email standard and not a Thunderbird thing. Maybe you need to learn the difference between IMAP and POP email.