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Hi, I can't find an answer

  • 3 cavab
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

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Hi I cant find an answer. I upgraded firefox but now it does not work, I have Mac OS X 10.6.8 I cant upgrade this version, I just need my bookmarks and passwords. I don't know how to get them anymore. Why don't you warn that that latest version will not work with my system? I can't loose my bookmarks or passwords! Please help me to recover my bookmarks and passwords.

Hi I cant find an answer. I upgraded firefox but now it does not work, I have Mac OS X 10.6.8 I cant upgrade this version, I just need my bookmarks and passwords. I don't know how to get them anymore. Why don't you warn that that latest version will not work with my system? I can't loose my bookmarks or passwords! Please help me to recover my bookmarks and passwords.

All Replies (3)

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I know nothing about Macs so give this a try for bookmarks : https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks and https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Please let us know if this solved your issue or if need further assistance.

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Is the browser not loading, loads but does nothing . . . . . . Please explain the problem in detail. What happens? Error messages?

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You can consider to install the Firefox 45.9.0 ESR version since this version is more recent (has received more security updates; April 19, 2017) than the Firefox 47.0.2 version (November 1, 2016).


Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8: