Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can`t see my folders (other than Inbox, Sent, Drafts and Trash...) in the Thunderbird that I have installed in my phone (Android).

  • 11 cavab
  • 1 has this problem
  • 7 views
  • Last reply by Toad-Hall

more options

My email-account runs on IMAP if that`s a help. On my computer (Windows) I can see all my folders without a problem, but on my phone I can`t see the folders I have created. Furthermore, when I send an email from computer it doesn`t show up in the Sent folder on my phone. It`s as if the two devices aren`t synched. How do I fix this?

My email-account runs on IMAP if that`s a help. On my computer (Windows) I can see all my folders without a problem, but on my phone I can`t see the folders I have created. Furthermore, when I send an email from computer it doesn`t show up in the Sent folder on my phone. It`s as if the two devices aren`t synched. How do I fix this?

All Replies (11)

more options

I have no idea what software you have on your phone, but Thunderbird does not run on Android.

more options

I can assure you that it works on my android phone (Huawei).

more options

bilskolelararen said

I can assure you that it works on my android phone (Huawei).

where did you get the installer?

more options

You`re getting off topic..... Does anyone please have an answer to my question?

more options

Did you subscribe to the new folders in Thunderbird? It won't necessarily automatically show all the folders in the account.

I am assuming you have Thunderbird on a PC and some other client on the Android device. As Matt has said, there is no version of Thunderbird on Android, nor on iOS.

more options

Well, I used the standard client on my Huawei...just typed in the incoming/outcoming server, port etc and voila! All folders are subscribed to.

more options

bilskolelararen said

You`re getting off topic..... Does anyone please have an answer to my question?

I do not think so, there is no Thunderbird for Android. Hence my question asking where you got the installer. It certainly was not on from the Mozilla site as the only android applications they have are Firefox for android. The Google app store returned some email clients when I searched, but it did not list Thunderbird., I have been there and searched today. But if one of the other installation programs for other platforms is flawed enough to allow an install on a non supported platform please tell me were to locate it so we can get it fixed.

So I repeat my simple question. Where did you get this Thunderbird installer?

more options

Matt. As I wrote in a previous answer, I used the standard email client on my Huawei...just typed in the incoming/outcoming server, port, username, password etc and voila Thunderbird appeared (and worked exept for the missing folders). Does that anwser your question?

more options

bilskolelararen said

Well, I used the standard client on my Huawei...just typed in the incoming/outcoming server, port etc and voila! All folders are subscribed to.

What you use on the Huawei really doesn't matter.

Did you subscribe the folders in Thunderbird?

more options

Yes, all the boxes are ticked.

more options

Updated....

Just realised, I don't think you are talking about Thunderbird on the phone. I think you mean you can access the same email address which you can see via Thunderbird on computer and that does not mean you have the the Thunderbird program on your phone.

Thunderbird is an email client program that runs on a desktop eg: On my computer (Windows) I can see all my folders without a problem,

Thunderbird on computer will contain mail accounts, one for each email address. You can set up either POP or IMAP mail accounts.

You clearly have a mail app on your phone allowing you to access emails held on server. but on my phone I can`t see the folders I have created. Furthermore, when I send an email from computer it doesn`t show up in the Sent folder on my phone

Webmail is accessed via browser.

  • On computer, Logon to webmail account using a browser.
  • Can you see all your created folders if you access webmail via a browser on your computer?
  • Can you see the 'Sent' emails in webmail account?

Modified by Toad-Hall