This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

List of messages is not visible in Inbox on my pc

  • 6 cavab
  • 1 has this problem
  • 3 views
  • Last reply by montyneill

more options

The list of messages displayed in my Inbox is not visible. If I hold the cursor over the list, they become visible one message at a time, but the full list is not visible. The full list is visible in 'all mail,' and the folders within the Inbox are also visible - just the main inbox does not make the list of emails visible. Anyone have a clue on what this is and what to do?

The list of messages displayed in my Inbox is not visible. If I hold the cursor over the list, they become visible one message at a time, but the full list is not visible. The full list is visible in 'all mail,' and the folders within the Inbox are also visible - just the main inbox does not make the list of emails visible. Anyone have a clue on what this is and what to do?

Chosen solution

Could be a theming issue. Try switching to the Light theme and see if it fixes it.

Read this answer in context 👍 0

All Replies (6)

more options

Seçilmiş Həll

Could be a theming issue. Try switching to the Light theme and see if it fixes it.

more options

Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?

more options

I tried but it did not resolve the problem.

more options

Stans, I have no idea what a theme is and thus no idea hwo to try Light theme. I looked through all the options at the very top of the screen (file, edit, etc) and nothing came up. Thanks, Monty

more options

Themes are under Tools > Add-ons and Themes > Themes. Enable the Light theme from there.

Also, try repairing your inbox. Right-click the inbox, select Properties then Repair Folder.

more options

Repair folder worked, thanks Stans.