This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows Screenshot not working for Protected Content

  • 4 cavab
  • 1 has this problem
  • Last reply by DTS

more options

Hi,

I cannot use 'Windows Snipping Tool' to screen-capture some information on 'Protected Content' on Mozilla Firefox. Is there a reason for this? Thank you.

Hi, I cannot use 'Windows Snipping Tool' to screen-capture some information on 'Protected Content' on Mozilla Firefox. Is there a reason for this? Thank you.

All Replies (4)

more options

Does it work in any different browser?

Helpful?

more options

How about trying one of my favs sharex.

Helpful?

more options

Do you use Firefox from the Mozilla server or possibly the MSIX version from the MS store?

Helpful?

more options

@cor-el I use Mozilla Firefox that I downloaded using another browser.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.