This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird attachment issue

  • Cavab yoxdur
  • 0 have this problem
more options

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does not belong with it. For example, I just received an email that I know for a fact was not sent with an attachment, however in my inbox it shows that the email has an attachment. It is always the same attachment and is always the same file name, and is a file I received about two years ago. (The fie that gets attached is a legitimate one from a trusted source. It is a pdf file, and is always the same one when it gets attached to incoming emails). I can open the attachment everytime when it shows up, so it is acting like it belongs with the specific email, even though I know it is not supposed to be there. I also noticed that when this happens there is no text in the email message, just the attachment. This happens at random times and does not seem to have any specific pattern. I use a gmail account & am connected by imap. If I go directly to my google inbox the specific email shows as normal, meaning the attachment is not with it, and the text of the email shows up. How can I fix this? I have tried compacting my folders however that has not helped. I have scanned for any malware and the scans show no issues. I do not know what else to do. Any help would be appreciated. Thank you. Rich

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does not belong with it. For example, I just received an email that I know for a fact was not sent with an attachment, however in my inbox it shows that the email has an attachment. It is always the same attachment and is always the same file name, and is a file I received about two years ago. (The fie that gets attached is a legitimate one from a trusted source. It is a pdf file, and is always the same one when it gets attached to incoming emails). I can open the attachment everytime when it shows up, so it is acting like it belongs with the specific email, even though I know it is not supposed to be there. I also noticed that when this happens there is no text in the email message, just the attachment. This happens at random times and does not seem to have any specific pattern. I use a gmail account & am connected by imap. If I go directly to my google inbox the specific email shows as normal, meaning the attachment is not with it, and the text of the email shows up. How can I fix this? I have tried compacting my folders however that has not helped. I have scanned for any malware and the scans show no issues. I do not know what else to do. Any help would be appreciated. Thank you. Rich

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.