Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My cookies won't clear.

  • Cavab yoxdur
  • 0 have this problem
more options

My cookies won't clear. When I try, I still show 304 kb, and this problem has persisted for several days. Note that I clear my cookies and history each time that I shut down my computer.

Laura Bushey

My cookies won't clear. When I try, I still show 304 kb, and this problem has persisted for several days. Note that I clear my cookies and history each time that I shut down my computer. Laura Bushey

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.