This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails disappear on their own.

  • Cavab yoxdur
  • 1 has this problem
doggit
doggit
more options

I've recently been experiencing a new problem with Thunderbird. As soon as I click on a subfolder in the left column that is bolded to indicate the presence of an unread email, the unread email immediately disappears. I can usually find it in either the Junk folder or in Trash. Is this possibly a bug in the latest update?

I've recently been experiencing a new problem with Thunderbird. As soon as I click on a subfolder in the left column that is bolded to indicate the presence of an unread email, the unread email immediately disappears. I can usually find it in either the Junk folder or in Trash. Is this possibly a bug in the latest update?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.