This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email inbox - changing the order in which items are displayed

more options

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but nothing is affected. reselecting 'Sort by' shows 'From' is still selected. How can I get out of this situation, please? Am I doing something wrong? It has worked in the past. John

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but nothing is affected. reselecting 'Sort by' shows 'From' is still selected. How can I get out of this situation, please? Am I doing something wrong? It has worked in the past. John

All Replies (1)

more options

Panic over. I had changed the data to display and managed to turn off the date so that when I went to 'sort by' date was not an option. I had not appreciated that not being in bold type indicated that it was not an option. John

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.