This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird import wrong folders permissions

  • Cavab yoxdur
  • 0 have this problem
more options

HI. On debian 12.8 snap installation of thunderbird, the import from previous profile fails to import messages. I think the problem is because the install procedure creates the subfolder of ImapMail and Mail with the permission 555 instead of 755 or similar.

The error console reports: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgPluggableStore.createFolder] 2 Pop3IncomingServer.sys.mjs:137

   createDefaultMailboxes resource:///modules/Pop3IncomingServer.sys.mjs:137
   loadPostAccountWizard chrome://messenger/content/messenger.js:486
   _loadComponentsAtStartup chrome://messenger/content/messenger.js:303
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804
HI. On debian 12.8 snap installation of thunderbird, the import from previous profile fails to import messages. I think the problem is because the install procedure creates the subfolder of ImapMail and Mail with the permission 555 instead of 755 or similar. The error console reports: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgPluggableStore.createFolder] 2 Pop3IncomingServer.sys.mjs:137 createDefaultMailboxes resource:///modules/Pop3IncomingServer.sys.mjs:137 loadPostAccountWizard chrome://messenger/content/messenger.js:486 _loadComponentsAtStartup chrome://messenger/content/messenger.js:303 InterpretGeneratorResume self-hosted:1417 AsyncFunctionNext self-hosted:804

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.