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Firefox 3.6 not compatible with RealPlayerSP?

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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Recently upgraded to Firefox 3.6.6 (told of vulnerabilities in previous versions). RealPlayer SP was previously installed but seemed not recognized by FF after FF upgrade. Noticed the download bar was gone from videos as well as any ability to download. Tried to troubleshoot in Mozilla and RealPlayer and noticed this on RealPlayer website:

The supported web browsers for Download This Video are: 

   * Internet Explorer 6, 7, and 8
   * Firefox 2, 3, and 3.5
   * Google Chrome
   * Macintosh: Safari and Firefox (Mac users, click here)

This problem lies with RealPlayer or with Mozilla? If the problem lies with RealPlayer (I'm thinking it is) can I install an older version of FF that is compatible -and safe-? If so which one is it?


This happened

Every time Firefox opened

upgrade to Firefox 3.6.6 recently from 3.0

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 (.NET CLR 3.5.30729)

Recently upgraded to Firefox 3.6.6 (told of vulnerabilities in previous versions). RealPlayer SP was previously installed but seemed not recognized by FF after FF upgrade. Noticed the download bar was gone from videos as well as any ability to download. Tried to troubleshoot in Mozilla and RealPlayer and noticed this on RealPlayer website: The supported web browsers for Download This Video are: * Internet Explorer 6, 7, and 8 * Firefox 2, 3, and 3.5 * Google Chrome * Macintosh: Safari and Firefox (Mac users, click here) This problem lies with RealPlayer or with Mozilla? If the problem lies with RealPlayer (I'm thinking it is) can I install an older version of FF that is compatible -and safe-? If so which one is it? == This happened == Every time Firefox opened == upgrade to Firefox 3.6.6 recently from 3.0 == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 (.NET CLR 3.5.30729)

All Replies (1)

TXGuy
TXGuy
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See: http://real.custhelp.com/app/answers/detail/a_id/7303/p/3/c/2222/r_id/119487

Real is always, it seems, late in releasing updates for new browser updates. They are given the same opportunity during the Firefox pre-release testing as other developers to be sure that their products will work with new Firefox releases.

But, alas, always the same problem!