This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pressing Enter in the address bar doesn't go to the website.

  • 5 cavab
  • 57 have this problem
  • 7 views
  • Last reply by skykicker

more options

If I were to type in a web address in the address bar and press enter, it doesn't go to the website like it's supposed to. Also, if I click on the suggestions, it still doesn't go to it, but it completes what I was typing. The only way to go to the site is to click on the arrow next to the URL. How can I fix this? I've tried installing an earlier version of FireFox (ver 3.6.16) and uninstalling FF4 and reinstalling, but I still had the same problem. I'm not sure what to do.

If I were to type in a web address in the address bar and press enter, it doesn't go to the website like it's supposed to. Also, if I click on the suggestions, it still doesn't go to it, but it completes what I was typing. The only way to go to the site is to click on the arrow next to the URL. How can I fix this? I've tried installing an earlier version of FireFox (ver 3.6.16) and uninstalling FF4 and reinstalling, but I still had the same problem. I'm not sure what to do.

All Replies (5)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thank you so much, it was one of the incompatible add-ons I had enabled that wasn't working. =D

more options

I just downloaded FF 4.0, which I believe is now the RTM version on a newly imaged machine and am having this problem. I didn't install ANY add-ons! It's like this OOTB!!!! Totally unacceptable Mozilla. I expect more from you. This is a no brainer that needs to be fixed IMMEDIATELY!!! I won't be deploying any more machines with FF 4.0 on them until this is fixed.

Color me disappointed.

more options

Update: I looked at my add-ons, and I did find that there is one that automatically installed that I didn't know about from my AV software! After I disabled, I was once again able to press the Enter button and have the browser respond as expected.

What I still don't understand is this; I'm using FF 3.6 and I have the same add-on enabled and I don't have the problem.... Also, why was I not notified that an add-on was being installed?!?!!? That's the one that is REALLY disconcerting, but that's another issue. Problem solved.

more options

Found out that the problem with mine was AVG safe search, after disabling it firefox 4 worked like it is supposed to.