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Saving New A Recovery Error

  • 1 cavab
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

CTFaninNJ
CTFaninNJ
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I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an error message that there was a problem generating a new Recovery Key.

I am trying to create a new Recovery Key. In Options, Sync, Manage Account, Generate a New Recovery Key, Save ... then when I select Change Recovery Key, I receive an error message that there was a problem generating a new Recovery Key.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete your current account and create a new Sync account.