This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I stop redirects to new tab?

more options

When I click to open some (not all) sites a new tab is generated. Often the new tab is to respond to a survey or simply an advertisement related to the site I originally selected. Example - click Wells Fargo and an additional tab opens that advertises mortgage rates OR click an online retail store URL and the additional tab offers me to take a survey. This issue began when Windows 8.0 was installed. The update to 8.1 did not resolve the issue. My Firefox is version 25. How can I stop these new tabs from opening in Firefox?

When I click to open some (not all) sites a new tab is generated. Often the new tab is to respond to a survey or simply an advertisement related to the site I originally selected. Example - click Wells Fargo and an additional tab opens that advertises mortgage rates OR click an online retail store URL and the additional tab offers me to take a survey. This issue began when Windows 8.0 was installed. The update to 8.1 did not resolve the issue. My Firefox is version 25. How can I stop these new tabs from opening in Firefox?

Chosen solution

This could be caused by an add-on, by external malware, or by a hacked connection. Let's start with add-ons. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Read this answer in context 👍 2

All Replies (3)

more options

use following steps 1. go to firefox >option > option 2. select ur option for nw tab

more options

My version of Firefox does not have the steps you outlined. What is a "UR" option? - thanks for trying to help.

more options

Seçilmiş Həll

This could be caused by an add-on, by external malware, or by a hacked connection. Let's start with add-ons. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?