This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Tbird will no longer access my Rackspace sent or drafts folders. Must use local folders. What changed?

  • 1 cavab
  • 1 has this problem
  • 15 views
  • Last reply by christ1

Vneut
Vneut
more options

Using thunderbird 24.4.0 with my Rackspace email account (configured for IMAP). Starting last week, it will no longer save messages to the "Sent" or "Drafts" folder on the Rackspace server. Emails are sending and receiving just fine, I just don't have a record of them anymore.

If I configure the account settings to save to a local Sent and Drafts folder on my office PC, everything works fine.

There are no issues with the Rackspace Web mail interface, nor with my iPhone. Problem is isolated to my office computer/Thunderbird setup.

Using thunderbird 24.4.0 with my Rackspace email account (configured for IMAP). Starting last week, it will no longer save messages to the "Sent" or "Drafts" folder on the Rackspace server. Emails are sending and receiving just fine, I just don't have a record of them anymore. If I configure the account settings to save to a local Sent and Drafts folder on my office PC, everything works fine. There are no issues with the Rackspace Web mail interface, nor with my iPhone. Problem is isolated to my office computer/Thunderbird setup.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Have you checked with Rackspace if they are having issues?