update runs then times out

When I went online today (8/21/2024) firefox said it needed an update and started running it. Seemed to take a long time, and then timed out. killed the browser and res… (read more)

When I went online today (8/21/2024) firefox said it needed an update and started running it. Seemed to take a long time, and then timed out. killed the browser and restarted. Same thing.

Is this a bad update? Having to use another product to ask this question.

Asked by Richs_Office 15 minutes ago

Can't start Firefox. Receive an error message:- XUL Runner Error: Platform version '129.0.1' is not compatible with minVersion > = 129.0 maxVersion< = 129.0

I was using Firefox and had just checked my bank account when the error message above appeared. I have tried updating Firefox via Norton but all attempts at updating fai… (read more)

I was using Firefox and had just checked my bank account when the error message above appeared. I have tried updating Firefox via Norton but all attempts at updating fail.

I have had to download Chrome as a standby but would prefer to go back to Firefox

Any help gratefully received

Asked by fryer_max 27 minutes ago

Opening tabs and searches

For the past few weeks if you try and search and have it open in a tab your on or even a new tab it won't do it. it just does nothing. My browser is up to date. i'm not s… (read more)

For the past few weeks if you try and search and have it open in a tab your on or even a new tab it won't do it. it just does nothing. My browser is up to date. i'm not sure what is going on. often i have to close the whole browser and reopen to get it to open a new site or search what is going on

Asked by moorhous8 36 minutes ago

Screen display issue.

I have posted this before but have not found a solution. When I open my modem configuration page in FireFox I get one display but when I open it in Edge (which I would o… (read more)

I have posted this before but have not found a solution. When I open my modem configuration page in FireFox I get one display but when I open it in Edge (which I would only use if absolutely as a last resort) I get a different but correct display. I will attach two jpg images to illustrate what I see. Notice the overlap on the FireFox image. This only occurred with a recent update in Fox.

Asked by rick188 1 hour ago

firefox drop down bar question

How do it set up my web browser so it lists the websites i frequently visit when i pull down the search bar? Now it just lists the google searches i have conducted. … (read more)

How do it set up my web browser so it lists the websites i frequently visit when i pull down the search bar? Now it just lists the google searches i have conducted.

Asked by mweber100 1 hour ago

Crashes when using Youtube on Firefox

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashe… (read more)

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites.

Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

Asked by fjcorfel 2 days ago

Last reply by fjcorfel 2 hours ago

YouTube

Eu sou utilizador do youtube e já há muito tempo (2 anos +/-) este faz interrupções constantes de video e audio ao mesmo tempo quando tento ver algo no youtube, isto só… (read more)

Eu sou utilizador do youtube e já há muito tempo (2 anos +/-) este faz interrupções constantes de video e audio ao mesmo tempo quando tento ver algo no youtube, isto só acontece com o Firefox com o Omega não há este problema, eu queria continuar com o Firefox mas com o assunto resolvido. Obrigado

Asked by francisco dias 2 hours ago

Mozilla 129.02

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at t… (read more)

After updating with Mozilla 129.02 yesterday my platform freezes completely after about 30 secs. I cannot even get the Task manager to work. I have to switch it off at the mains and hope the switch back on is not too harmful. ( 'Update' is fast becoming one of the most scariest words in the English language)

Asked by robertred 4 hours ago

Last reply by robertred 3 hours ago

Firefox fails yet again. All bookmarks erased and previous tabs do not open.

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.… (read more)

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

Asked by incompletetb 2 days ago

Last reply by incompletetb 4 hours ago

Picture in Picture: why closing the video opens the tab?

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"? Scenario: Close the Picture in Picture video by clic… (read more)

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"?

Scenario: Close the Picture in Picture video by clicking on the [X] button or Cmd+W shortcut.

Actual result: Picture in Picture closes and Firefox window opens, on the tab containing the video. This is very strange behaviour. If I close the video, I don't want to watch it now. Essentially "Close" button works exactly like "Back to Tab" button - so what's the point? If I wanted to switch to the tab - I would click on "Back to tab".

Expected result: I expect Picture in Picture video to close and nothing else to happen. Don't open the window/tab containing the video.

Thanks

Asked by Dima 7 hours ago

need firefox 115 or better. have 113. is there a way to upgrade without having to download whole program?

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update a… (read more)

LINUX. see subject, please. i started on this laptop w/ mint. 5 or 6 years ago. then downloaded peppermint 1 and has been working great, but the browser does not update automatically like is said. Then, my Linux guy up and passed away. I know no one in town that uses it. I'M ON LINUX. any help appreciated. have gotten some replies with folk trying to help, but it just wants to download/install whole program. my bank wants me to upgrade to at least 115. can't access accts. Chase are useless. They don't know what Linux is. Perhaps someone here can point me in right direction? Regards. God bless.

Asked by rick harper 20 hours ago

Last reply by rick harper 7 hours ago

Script is not working

Hi i have script <script> (() => { const script = document.createElement("script"); script.setAttribute("type", "text/javascript"… (read more)

Hi i have script

<script>

       (() => {
           const script = document.createElement("script");
           script.setAttribute("type", "text/javascript");
           script.src = "https://js.hsforms.net/forms/embed/v2.js";
           script.addEventListener("load", () => {
               hbspt.forms.create({
                   region: "na1",
                   portalId: "39672158",
                   formId: "892e2f84-627a-4c41-8f9e-642cb468a70c",
               });
           });


           document.head.append(script);
       })();
   </script>

I have contact the script provider team and it says that

For transparency, I'm going to relay what was shared in an internal inquiry:


Because it's an external feature of Firefox that is designed to disable exactly this kind of content (external tracking and forms), there isn't much we can do.

In Mozilla's docs they explicitly call out forms as one of the types of content this is designed to block which specifically mentions a few forms areas here.

Many websites load external ads, videos and other content with tracking code from other companies. For example, a website may embed a video from a video platform. The code that loads the video contains trackers. Blocking tracking content can make sites load much faster, but parts of pages might not work correctly or appear at all.


Tracking content can include:

Ads

Login fields

Forms

Payments

Comments

Videos and photos

Buttons

I can see this happening in the Private mode but can you see on your end, if following the settings in Firefox's documentation to disable this for all windows does the form appear in non-private mode? Hmm even after setting to custom and unchecking all the boxes the form script still doesn't load.

I added https://www.psbspeakers.com as an exception too but it doesn't appear to do the trick.

As far as this goes since this is something implemented by Firefox we're not able to overrule this on our end

so now what should i do

Asked by Nikhil Kashyap 8 hours ago

how to fix broken image links from saving a gmail related webpage with copied urls and images attached to them that i put in email to send to my self, and opened in a new tab and saved on firefox of webpage complete

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles an… (read more)

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles and paste them into gmail where i sent the email to my self, opened it in a new tab and saved the webpage as an htm file but now the image links attached to the urls and the plain text are broken making it impossible to view the images tide to each url any help of how to fix the broken images would be much help

Asked by hototterz 8 hours ago

packages.mozilla.org seems to be broken for apt

Following the guide: https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions I am getting E: Failed to f… (read more)

Following the guide:

https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions

I am getting E: Failed to fetch https://packages.mozilla.org/apt/dists/stable/InRelease 403 Forbidden [IP: 34.160.78.70 80]

Even visiting the URL in a browser produces:

Unauthenticated request. Unauthenticated requests do not have permission "artifactregistry.repositories.downloadArtifacts" on resource "projects/moz-fx-productdelivery-pr-38b5/locations/us/repositories/stable" (or it may not exist)

Asked by KNERD 10 hours ago

Translucent floating rectangle appears, since latest Firefox update, possibly related to Ghostery

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can … (read more)

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can see through it, but I cannot click on anything, or select text, in areas covered by the rectangle. It doesn't always appear immediately, it may take a minute or so of scrolling before it shows up. If I restart Firefox in Troubleshoot mode, the rectangle goes away. But when I restart normally, it comes back. If I turn all extensions off (I don't use very many), the problem goes away. If I turn Ghostery back on, it comes back.

I've turned off Ghostery for now. So my questions are: (1) Does the latest Firefox just not work and play well with Ghostery? (2) Is that floating rectangle likely to be a sign of something bad, or just an annoyance?

Many thanks for any clues!

Asked by Amanda9 11 hours ago

FF tabs are not loading

Hello, After installing the latest FF update (129.0.2), my tabs either stopped loading or taking too long to load. It can happen randomly with no particular sites. Even … (read more)

Hello, After installing the latest FF update (129.0.2), my tabs either stopped loading or taking too long to load. It can happen randomly with no particular sites. Even if the tab eventually loads, refreshing it can cause FF to go into loading mode forever. The example could be Reverb.com site that loads the home page after a delay but then searching for anything would send the tab into "forever spin". I checked it on a different router - same issue. I'm on Mac OS Sonoma 14.6.1.

Any hints? TIA. \tim

Asked by info11767 14 hours ago

CTRL+SHIT+T Opening Behavior

When using CTRL+SHIFT+T Firefox is restoring my oldest closed tabs instead of the recently closed ones. How do I swap this behavior back to opening the recently closed wi… (read more)

When using CTRL+SHIFT+T Firefox is restoring my oldest closed tabs instead of the recently closed ones. How do I swap this behavior back to opening the recently closed windows instead of the oldest ones?

Asked by tfsswag22 14 hours ago

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 3 days ago

Last reply by GusGF 15 hours ago