Thunderbird Community Forum

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bit))and it seemed to be OK. At about 1430 I was at xfinity store and made changes to my cable TV package. I informed the agent about my email problem, but he wasn't able to provide any help. When I returned home, I was still (and currently) unable to connect to the email server. When I 'click' get mail the 'system' tries to connect (the little blue line in the lower right corner is active and I soon get a message 'unable to connect'). I have been into SETTINGS and ACCOUNT SETTINGS numerous times and have made some changes with no success. I am wondering if it is a password issue (how to fix?) or a change somewhere else that I haven't found. I note thunderbird has 'recently' added encrypted requirements, Is there something there I should know about? I do not use a proxy server and have set for NO PROXY on internet connections. All of my other 'normal' internet sites seem to work OK. What am I missing? appreciate any ideas. John

First started yesterday afternoon, after working just fine in the morning, it would not save to SENT folder. Now this morning it will also not save to DRAFTS (in tools>account settings>copies & folders>place a copy in) both of those are checked properly. PLUS, I have two email accounts in Thunderbird, and it now keeps popping up that it cannot sign into one of those accounts.

It is up-to-date, I have cleared the start-up cache. Don't know what to do next to solve these issues.

Thanks NM.

Bonjour, je voudrais importer les contacts de mon compte Gmail dans ma messagerie Thunderbird, le fichier des contacts Gmail est au format .csv Comment faire pour que ce fichier soit totalement exploitable pour créer le carnet d'adresses au niveau de Thunderbird ? Faut-il convertir le fichier contacts.csv de Gmail pour retrouver un carnet d'adresses valide de la même façon qu'il est exploité au niveau de mon compte Gmail  ? Merci infiniment pour toute solution. Mon système d'exploitation est Windows 11 et le logiciel Thunderbird est à la version 128.5 Joël GRIVET

junk e-mails are automatically deleted and not put into the junk folder. I need to check the junk mail folder.

Help please - I can't find info on the net on how to fix this. I have done everything that I was able to find.

I just updated to the latest Thunderbird version 128.5.0esr, Build ID 20241125170630 and after relaunching, all the email in my Sent folder is gone.

Running on a Windows 10 machine. Can someone explain or help guide & restore my old Sent folder?

Thanks!

Hi

I am unable to connect to TELUS email which is operated by Google. The unit is a new SAMSUNG Tablet 9A and is owned by a friend. I installed Thunderbird for Android on the unit. I cannot set it up because it requires OAuth2 Authentication and it is not available within the TB for Android. I use TB on many units using Linux and they work fine.

I do not want to use Gmail client but maybe I have to. Is there anyone aware of how to solve this problem so I can set him up with TB, which I prefer? Robert

Hello vols, My Thunderbird email has suddenly asked for a password to login to imap server. When entered, password is not accepted. No passwords have been changed on my email server. Help. I am now unable to receive emails. Many thanks Ian

I am with Activ8me, that is my internet provider, since your program update my email no longer opens and I cannot send emails, i have been on the phone for an hour with my provider and they have tried many things, nothing ever changed or worked, when I try to open Thunderbird it tells me the server may have gone down or there may be a network problem, if i try to send an email it tells me, peer reports incompatible or unsupported protocol versions and the configuration needs to be corrected, The Techs at Activ8me could not get it to work, they think there must be an issue with Thunderbirds new program, can you look into this please and see why activ8 emails do not work on here any more, hopefully someone can provide for me a complete and easy to follow guide that will fix this issue, Thanks, Ray

We have had our sympatico.ca account for decades, but have recently created a gmail address as we will probably leave Bell, for a number of reasons, and I understand that we will then lose all remaining sympatico emails. We recently switched from Outlook to Thunderbird, but my guess is that we will no longer need Thunderbird, and gmail will be easily transportable, though it has some rather distasteful features, limited storage being one. My question is, is there a way to migrate the emails away from Bell and retain them. This doesn't seem to be a strictly Thunderbird question, though I'm sure it has arisen numerous times in the past. Thanks.

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

Hello -

When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages.

I had not used T-bird for about a week, and so it had updated automatically to v.128.5.0esr from v.128.4.3esr. I did go to the Help > TroubleshootingInformation > Mail and News Accounts, and there's nothing there. Similarly, I went to ... > Profiles > about:profiles and did not see my default profile there.

Is this a problem of the most recent update? How do I restore my previous email account and settings?

Appreciate anyone's assistance with this.

On 11/21/24 at 12:43 PM all incoming and outgoing email stopped. There are currently over 250 emails in our account that I cannot download. I've deleted the 3 files as recommended by one contact, shut down, and restarted Thunderbird with no success. Thunderbird was supposedly up to date but I noted another update effective 11/27. Current version 128.5. Equipment is Dell desk top GTK5PC6 running Win11 (this may be the problem but I'm starting here first - Win help is anything but). The desk top is 64 bit with 500mb hd, Intel Core X-64 processor, 16GB ram.