Thunderbird Community Forum

I send and receive messages from Thunderbird using port 465 no problem, when PowerShell sends me a message using port 587 it fails with error message "need to authenticate" and I have no idea how to fix it.

I am changing my email account from consolidated.net to startmail.com. Can I have email from the old account automatically forwarded to startmail after I remove everything from consolidated?

I like the new Thunderbird app for Android and the ability to import settings from the desktop version. But I wonder -- is the reverse possible? Can I import the same accounts from the Android version to a desktop instance?

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

When I try to send an email on Thunderbird, I get a message following my attempt that my message failed to send, and it asks for a new password. When I put in the new password that I have just changed from my internet provider at Comcast, the failure to send keeps repeating over and over.

Thunderbird 128.4.2 on Windows 11 Pro 24H4

Has anyone else seen this problem? Does anyone know how to fix it?

Messages that I delete - they get moved to the Trash Folder - are getting un-deleted.

I have Message Filters that move incoming messages to folders.

I also have a Saved Search ("virtual") Folder that matches only on "Status is New". The folder is configured to include the "Location" Column to list which folders the new messages are in.

When I notice that this "new messages" Saved Search Folder has messages in it - the New Messages Count Icon increases - I open it. I delete some messages in it. The Trash Folder only briefly has NEW messages in it - the New Messages Count Icon on the folder appears, then it disappears. Then these NEW messages re-appear in the virtual folder with the Location Folder they had before deleting them. And the messages are indeed back in those folders.

I don't understand this. It *looks* like the Message Filters are running on the Trash Folder and moving NEW messages (back) into folders and out of the Trash Folder. But filters should not run on the Trash Folder.

My hard drive crashed a couple weeks ago. I was able to set up the email I had, but I lost all my current emails and contacts. I would like to get some help recovering these two items

I'm on Macbook Pro Sequoia, 15.1. Everything was fine and today I updated to 128.4.3esr. I can't move my emails to folders. Emails don't mark as read, which in a way is true because I can't read them in the panel below as I always do, now I have to open them in an individual tab. This is horrible.

i tried troubleshooting mode but it turns off exchange which I need to see my emails which are outlook.

Is there a way to go back to a previous version without having to set everything up again? Thunderbird is vital to my work.

Thanks in advance.

I found that there were some new mails in my mailbox on my iphone, but I couldn’t find them via Thunderbird on my computer. The latest mail in the mailbox of Thunderbird is a week ago while the latest one should be two days ago. Thanks for reading.

I have Outlook 2007 and downloaded Thunderbird last week. It is working and getting my emails, but it never imported my list of email contacts, and it never downloaded the 15 or so different folders and those emails in each folder that I have been saving old emails in. When I check the 'Import Tool' and check 'import from Outlook', a red box comes up and says "no profile found". What should I do???

Thanks,

Following a tip I got on this forum, I have backed up Thunderbird to a flash drive for years.

Last night, my flash drive showed only 23.7 GB after the backup while the properties of the original data file showed 31.2 GB. What is going on?

We recently got Windows 11 not really by choice. Could this be the issue? I do NOT keep all email. I just keep a lot and it has mounted up over the years.

I do not want to lose 7.5 GB of email messages as one of those might be needed. The back up took almost an hour. That also is not normal.

Afrer making a fresh installation of Thunderbird all newly coming messages are visible only under "All" ["Wszystkie/PL] folder and not "Inbox" anymore. I tried to review existing filter, visibility settings and folder settings however can't see anything what it could be the cause of this issue. I would expect as before re-installing Thunderbid that all newly messages lands by default under "Inbox" folder and only those for wich I have configured filter rules are moved into specific folders that previously created.

Thank You.

Our email account is not receiving emails. I can send but not receive. It has been 5 days of the same thing. I have compacted the folders. I have deleted a lot of emails to free up space. I have made all users writable. Deleted emails come back as new highlighted emails in the inbox. The same message keeps coming up about checking being writable and if there's enough disk space to copy the emails. We are on Windows 7 Thunderbird 115.16.2 How do we fix this?

Why do I have to put in my password every time I open my Thunderbird account? I tick the box and yet every time I log in I have to put in my password. Any help would be appreciated. Thank you.

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

I have an indication that an email arrived but cannot find it in any folder. The arrival indicator (the digit 1) on the folder is in a black circle. This has never happened before and I do not no how to clear the dight or whay it was set.