Yep btinternet is Yahoo. Nice hey. Although I think their "new" service is not, but last I heard t

Yep btinternet is Yahoo. Nice hey. Although I think their "new" service is not, but last I heard they were refusing to say exactly who they contracted it to.

Well looks like the telegraph has that answered. " run by Critical Path, a privately-held specialist email provider based in California. "

Like all the big telecom people the world over they are very secretive and not renown for their customer service. So even if your account has been transferred (a request for a new password is the only clue apparently) you will still have the yahoo folder names.

SO sorry to say I have to point you at BT. To either adjust your spam settings in the BT yahoo arrangement or with the BT Critical path arrangement. A third possibility is anti spam tools in your anti virus program. They tend to get over excited and dump mail in the spam folder. But that is the spam folder. I assume you probably have one of those as well. Am I correct?