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all at once when i go to weather underground i can't get radar to show. i used ie and it worked fine. i always used ff and i used to work fine

  • 5 replies
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  • Last reply by FredMcD

nova69
nova69
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iv always use ff but a couple days ago all at once i have problem on weather underground seeing nexrad radar and 10 day forcast. where they usually come up its a white space with a multi colored circle just spinning. if i click on my city the page opens with current conditions but the radar or forcast wont show anything but that colored circle spinning. it works if i use ie but i would rather use it. thanks

iv always use ff but a couple days ago all at once i have problem on weather underground seeing nexrad radar and 10 day forcast. where they usually come up its a white space with a multi colored circle just spinning. if i click on my city the page opens with current conditions but the radar or forcast wont show anything but that colored circle spinning. it works if i use ie but i would rather use it. thanks

Chosen solution

im not sure what happened but i refreshed firefox and it erased add ons and other things but it works now thank you very much.

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All Replies (5)

FredMcD
FredMcD
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Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

nova69
nova69 Question owner
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i tried by disabling it but still the same. thanks for your help

FredMcD
FredMcD
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Please provide a public link that we can check out.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

nova69
nova69 Question owner
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Chosen Solution

im not sure what happened but i refreshed firefox and it erased add ons and other things but it works now thank you very much.

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles