This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does the password manager not always work, even though a password might be listed it does not always work

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I am using Firefox 58, and have a lot of passwords saved in its password manager. BUT there are websites the passwords no longer work with and I have to enter them manually, even they are there in the listed in the password manager!. Sometimes I have to check the list to get the password to use, so I can enter it manually into the website. Sure hope this makes sense to you;) almost thinking about going back to roboform. need help:) Allen

I am using Firefox 58, and have a lot of passwords saved in its password manager. BUT there are websites the passwords no longer work with and I have to enter them manually, even they are there in the listed in the password manager!. Sometimes I have to check the list to get the password to use, so I can enter it manually into the website. Sure hope this makes sense to you;) almost thinking about going back to roboform. need help:) Allen

Chosen solution

Please provide public link(s) (no password) for those websites that we can check out. No Personal Information Please !


Warning: There are some web pages that do not allow browsers to record or fill in the log-in information. But if you go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) you can find several add-ons that can override this, and give you better control of your password information. You can also try a Form Filling add-on.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Please provide public link(s) (no password) for those websites that we can check out. No Personal Information Please !


Warning: There are some web pages that do not allow browsers to record or fill in the log-in information. But if you go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) you can find several add-ons that can override this, and give you better control of your password information. You can also try a Form Filling add-on.